Today was my last day of my trial at the local estate agent. Very quiet day with nothing for me to do. Picked up a couple of calls, 1 from an advertiser for a senior letting agent and 1 from another agent looking for a property calling the sales manager. The owner of the estate agent bought lunch for the team. As I had to leave early to join the Startup Tribe, talked to the owner on my analysis of the agency and left.
The analysis I gave the owner of my three day trial was:
- Make sure the team were eating healthily as they keep snacking all the time on crisps, biscuits, ice cream and this will in the long run cause health issues.
- Don’t release the new website as its “too wordy” and hasn’t been created to function for the prospective tenants, buyers, landlords, sellers.
- Make sure the team prioritises and calculates times for showings. Felt that the agents were slow compared to how quick they potentially could have been.
- Make sure templates for emails via Veco are setup so there is less manual labour correcting sentences before sending emails to clients.
The reply from the owner was that I wasn’t suited for a sales or letting role and I was more suited to a Business Analyst role. I have a feeling, instead of giving points of improvement, if I had told the owner that I got a massive kick from talking to clients about a property or how the portfolio of properties the agency had were awesome, I might have been more suited to a sales role. Its communication and understanding between people. The fact that I wasn’t able to do a flat viewing for potential tenants or sellers was a shame, because I would have been able to get more of the feel for how agents felt.
Overall no regrets about the experience and I think I was able to learn a lot from the team and Im truly grateful for having the chance to experience the working life of an estate agent.